Fast, One-ClickosTicket Hosting
Open-source support ticket system written in PHP. Install osTicket in one click with the Softaculous installer on cPanel NVMe hosting: LiteSpeed, free SSL, daily backups and 24×7 support. From ₹129.00/mo billed triennially.
1-Click osTicket
Live in minutes
NVMe + LiteSpeed
Fast page loads
Free SSL & Backups
Secure by default
cPanel NVMe Hosting Plans for osTicket
Pick a server region and a plan, then install osTicket from Softaculous in one click. Prices are live from our billing system.
Starter
First site, blogs, portfolios
- 10 GB NVMe Storage (RAID1)
- 1 Website
- 1 GB RAM · 1 core
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Smart
Small business, a few projects
- 30 GB NVMe Storage (RAID1)
- 5 Websites
- 2 GB RAM · 2 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Business
Agencies and growing stores
- 75 GB NVMe Storage (RAID1)
- 25 Websites
- 3 GB RAM · 3 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Enterprise
High-traffic, large portfolios
- 150 GB NVMe Storage (RAID1)
- Unlimited Websites
- 6 GB RAM · 4 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Every plan runs on enterprise NVMe storage in RAID1 with per-account CloudLinux limits. Prices are pre-GST with no setup fee; the same plans and prices apply in India, France, Poland, Canada and Singapore. 30-day money-back guarantee.
What is osTicket?
osTicket is an open-source, web-based support ticket system. It collects customer requests that arrive by email, web form or phone into one multi-user interface where staff can assign, answer and archive them. It is written in PHP with a MySQL database and released under the GPL version 2 licence.
Licence: GPL-2.0 · Built with: PHP + MySQL · Official site: osticket.com
Common uses
- Customer support desk for a small business
- Internal IT or HR request tracking
- Web-hosting or software support ticketing
- Shared support mailbox with SLA tracking
osTicket requirements
- PHP: PHP 8.2 to 8.4 (8.4 recommended), per the official documentation and repository README
- Database: MySQL 5.5 or later (MariaDB 10.11 is also listed as supported)
- mysqli PHP extension
- Recommended extensions: ctype, fileinfo, gd, gettext, iconv, imap, intl, json, mbstring, Zend OPcache, phar, xml, zip
- APCu module recommended
- Database user needs full privileges on its database
osTicket needs only PHP with the mysqli extension and a MySQL or MariaDB database, so it fits standard shared hosting. The imap extension is recommended if you want it to fetch tickets from a mailbox.
Why host osTicket with Hostripples
- One-click osTicket install from Softaculous inside cPanel, with no manual upload or database setup
- All-NVMe storage and LiteSpeed Enterprise with LSCache for quick page loads
- Selectable PHP versions per site and CloudLinux account isolation with CageFS
- Free SSL, daily JetBackup backups and Imunify360 malware protection
- Free migration of an existing osTicket site, and 24×7 support in English, Hindi and Marathi
osTicket features
What osTicket offers
Multi-channel ticket intake
Requests arriving by email and web forms are turned into tickets in a single staff interface.
Role-based staff access
Staff permissions are controlled by roles, and tickets can be assigned, transferred and given due dates.
SLA and escalation
Service-level plans with escalation rules help teams track response targets.
Canned responses and notes
Saved replies and internal notes speed up answers and keep team context with the ticket.
Filters and routing
Ticket filters route incoming requests to the right department or agent.
Customer portal
Customers can check their tickets by signing in with an email address and ticket ID.
Install osTicket in four steps
No manual upload or database setup: Softaculous does it from your cPanel.
Plan
Choose a cPanel NVMe plan and server region
cPanel
Log in to cPanel and open Softaculous Apps Installer
Install
Search for osTicket, click Install and fill in the form
Launch
Open your new osTicket site and start building
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osTicket Hosting: Frequently Asked Questions
Everything you need to know
Still have questions?
Our support team is live 24/7 in English, Hindi & Marathi.
Ready to launch osTicket?
Pick a cPanel NVMe plan and install osTicket in one click. Free SSL, free migration and 24×7 support included.