Fast, One-ClickHelpDEZk Hosting
Open-source help desk for managing service requests and incidents, written in PHP. Install HelpDEZk in one click with the Softaculous installer on cPanel NVMe hosting: LiteSpeed, free SSL, daily backups and 24×7 support. From ₹129.00/mo billed triennially.
1-Click HelpDEZk
Live in minutes
NVMe + LiteSpeed
Fast page loads
Free SSL & Backups
Secure by default
cPanel NVMe Hosting Plans for HelpDEZk
Pick a server region and a plan, then install HelpDEZk from Softaculous in one click. Prices are live from our billing system.
Starter
First site, blogs, portfolios
- 10 GB NVMe Storage (RAID1)
- 1 Website
- 1 GB RAM · 1 core
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Smart
Small business, a few projects
- 30 GB NVMe Storage (RAID1)
- 5 Websites
- 2 GB RAM · 2 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Business
Agencies and growing stores
- 75 GB NVMe Storage (RAID1)
- 25 Websites
- 3 GB RAM · 3 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Enterprise
High-traffic, large portfolios
- 150 GB NVMe Storage (RAID1)
- Unlimited Websites
- 6 GB RAM · 4 cores
- Unlimited bandwidth, email & MySQL
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Every plan runs on enterprise NVMe storage in RAID1 with per-account CloudLinux limits. Prices are pre-GST with no setup fee; the same plans and prices apply in India, France, Poland, Canada and Singapore. 30-day money-back guarantee.
What is HelpDEZk?
HelpDEZk is an open-source help desk and incident management system for handling service requests inside an organisation. It is built with object-oriented PHP in an MVC structure using Smarty templates and jQuery, and is published under the GPL. Teams use it to log requests, apply service-level rules and keep a searchable knowledge base.
Project status: Latest tagged release on the official GitHub repository (albandes/helpdezk) is v1.1.10 from January 2021, and the most recent commits seen there date from June 2023; no release in the last three years. We list it because it is still available in the Softaculous installer; consider an actively maintained alternative for new projects.
Licence: GPL-3.0 · Built with: PHP (MVC, Smarty templates, jQuery) + MySQL · Official site: www.helpdezk.org
Common uses
- Internal IT help desk for a small company
- Incident and service-request tracking for a department
- Customer support desk with SLA tracking
- Knowledge base alongside a ticket queue
HelpDEZk requirements
- Database: MySQL
The official documentation reviewed does not list PHP or database versions, so check compatibility before choosing a PHP version in cPanel. The project has not had a release since 2021, so it may not work on current PHP releases.
Why host HelpDEZk with Hostripples
- One-click HelpDEZk install from Softaculous inside cPanel, with no manual upload or database setup
- All-NVMe storage and LiteSpeed Enterprise with LSCache for quick page loads
- Selectable PHP versions per site and CloudLinux account isolation with CageFS
- Free SSL, daily JetBackup backups and Imunify360 malware protection
- Free migration of an existing HelpDEZk site, and 24×7 support in English, Hindi and Marathi
HelpDEZk features
What HelpDEZk offers
Request and incident routing
Requests can be routed through approval workflows before they reach the assigned support group.
SLA management
Service-level agreements can be defined against working hours so response targets reflect real schedules.
Knowledge base
Articles and solutions are stored in a searchable knowledge base for agents and users.
Flexible authentication
Users can sign in through Active Directory, OpenLDAP, POP3 or IMAP as well as local accounts.
Email notifications
Automatic emails go out when a request is created or changed, and requests can also be opened by email.
Satisfaction surveys
Customer satisfaction surveys can be attached to closed requests to measure service quality.
Install HelpDEZk in four steps
No manual upload or database setup: Softaculous does it from your cPanel.
Plan
Choose a cPanel NVMe plan and server region
cPanel
Log in to cPanel and open Softaculous Apps Installer
Install
Search for HelpDEZk, click Install and fill in the form
Launch
Open your new HelpDEZk site and start building
Compare with other apps
People who look at HelpDEZk often compare it with:
More Customer Support you can install in one click:
HelpDEZk Hosting: Frequently Asked Questions
Everything you need to know
Still have questions?
Our support team is live 24/7 in English, Hindi & Marathi.
Ready to launch HelpDEZk?
Pick a cPanel NVMe plan and install HelpDEZk in one click. Free SSL, free migration and 24×7 support included.