Pre Sales

Pre Sales Question

Below mentioned are some common pre-order questions which you would like to know before placing yourorder.May for more questions you can initiate our 24 x7 support. You can contact us any time by placing a ticket from the below mentioned 24x7 Support.

Q. What's your network uptime guarantee?
A.We have a 99.9%+ Uptime guarantee.

Q. How long as Hostripples.com been in business?
A. We have been providing web hosting services since 2011.

Q. Are there any setup fees or other hidden costs?
A. We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost as Specified on website, plus the cost of a domain name if you need it.

Q. How long does it take to setup my account?
A. Account activations are provisioned instantly after the payment of your order is completed, so you can get started on your website right away.

Q. Do you offer a moneyback guarantee?
A. Absolutely, all our shared and reseller hosting packages come with an unconditional 30 day money back guarantee.

Q. Where are your servers located?
A. Our servers are located in Orlando, USA.

Q. What payment methods do you accept?
A. We accept all major forms of credit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments as-well. .


Q. I want to signup but coming from a different host, can you help with transfers?
A. Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network. If the account is very large then conditions may apply.


Q. Do you offer a site builder?
A. All our shared-hosting packages come with a Free website builder. We utilize RVsiteBuilder.

Q. Can I upgrade or downgrade my account?
A. Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, it’s provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.


Q. Is My Credit & Debit Card Information Safe?
A. Hostripples.com doesn’t have access to your credit card information. Hostripples.com does not store your credit card information on it’s servers. The services we use are: Moneybookers, Inc. is an authorized retailer of Hostripples.com PayPal Bank Transfers

Q. Is your company a Re-seller?
A. No, we’re not a reseller,We manage and have root access to our servers.

Q. What control panel do you use?
A. Hostripples.com uses CPanel for our control panel software. We also provide customised control panel for Domain Name Registration with us, VPS, Website Designing & Development. All these apart from Client Area provided on our website itself with Member Login

Q. How soon the support tickets are answered?
A. All the tickets/support queries are answered within 1 hours but in most of the cases it takes only 30 mins.

Q. For Hosting my site with Hostripples.com , am I required to transfer my domain to Hostripples.com ?
A. No, you are not required to transfer your domain to us. You need to just change the Domain Name Servers (DNS) setting with your current domain registrar.

Q. How long does it take for DNS settings to change over?
A. DNS changes can take anywhere from 24 – 72 hours to finish updating.

Q. Do I get my own CGI bin?
A. Yes. Every web hosting account gets their own separate CGI bin by default.

Q. Do you have ImageMagic Installed on Linux Server?
A. Yes, we do have ImageMagic installed on all our Linux Servers.

Q. Do you have GD Lib installed?
A. Yes, we have GD Library installed.

Q. Does your servers have FrontPage?
A. Yes our servers have FrontPage installed and you can publish a FrontPage enabled site.

Q. Can you host all types of domain name extensions?
A. Yes we can host any valid domain extension.

Q. What WHOIS information would be available for my free domain name?
A. We use a WHOIS protection service from our domain Registrar which means that the contact details of the domain owner are hidden from the public. If you want your own WHOIS information to be publicly available, let us know through a helpdesk ticket or Live Chat and we would take care of it for you.

Q. Do you offer private domain name servers for our domain ?
A. Yes we do. We offer Private Name Servers on all the Shared and Reseller Hosting plans for FREE.

Q. How do you monitor your servers?
A. We use Nagios server monitoring software to check the availability of our web servers every 2 minutes. The moment a web server goes down, our technical team gets right on it to fix the issue as soon as possible.

Q. Does Hostripples.com allow SSH access?
A. Yes we do offer SSH access .

Q. Can I run an online store by using a shopping cart software?
A. Yes you can and we provide many free shopping cart scripts for you to use. You can even install them with one click of a button. You would however need to use a shopping cart that is based out of PHP scripting language and MYSQL database software.

Q. Do you support shared SSL your server support JSP?
A. Yes we do support SSL But we do not support JSP.

Q. Do you host adult websites?
A. We can host adult websites but all adult content must be legal and comply with the Internet Laws of the respective country

Q. Can I use ASP on your servers?
A. You cannot because we do not support it.

Q. What type of several assistance we provide to the clients for a complete website as Domain Name & Hosting Space if registered with us?
A. Domain Name Administration & Management (Under Control Panel); Website Hosting Administration & Management (Under Control Panel); SEO SEARCH ENGINE OPTIMIZATION ASSISTANCE; ONLINE MARKETING that is Business Promotion Assistance; Google Products Assistance; FREE ASSISTANCE FOR DOMAIN NAME RESELLING/Auction; FREE ASSISTANCE FOR WEBSITE & BUSINESS RESELLING/Auction; Especially Hostripples provide all supports & assistance what comes to the mind of our client.

Q. A Student / Students can use the Domain name and Website with the Purpose as mentioned below
A. A Student can register domain name and sell it with more than amount invested . A Student can use domain name for there website in terms of Personal, Professional or Business Use. A Student can actually make his own resume on the website. A Student or a group of students can make a professional website to discuss the topics & knowledge sharing in terms of blogs, forums, Etc. A Student or group of Students can develop there own website for there own Products or Services.They can develop a Service Platform like (Free Assistance or Paid consulting for design, development, manufacturing, etc). They can actually work in team and develop new applications, software's and lots more which they can upload on website to sell for paid or free service. They can promote there website and business in terms of SEO, Online Marketing, lots more.. They can earn money with online business concepts as pay-per-visit, pay-per-click, pay-per-lead, and pay-per-sale If they don’t successful at least they carry an experience to deal with online market, They can actually sell there complete website, business more than the amount invested Once the students become familiar with doing all this they can actually work for companies with having practical experience.

Q. What Freshers, Professionals, Employees can do?
A. The Fresher’s, Professionals & Employees can use the Domain Name and Website with the Purpose as mentioned below, They can register domain name and sell it with more than amount invested, They can use domain name for there website in terms of Personal, Professional or Business Use, They can actually make there own professional profile Introduction on the website, A group can make a professional website to discuss the topics & knowledge sharing in terms of blogs, forums, Etc, A group can develop there own website for there own Products or Services, They can develop a Service Platform like (Free Assistance or Paid consulting for design, Development,production,etc) They can actually work in team and develop new applications, software's and lots more, which they can upload on website to sell for paid or free service, They can promote there website and business in terms of SEO, Online Marketing, lots more.., They can earn money with online business concepts as pay-per-visit, pay-per-click,pay-per-lead, and pay-per-sale, If they don’t successful at least they carry an experience to deal with online market, They can actually sell there complete website, business more than the amount invested, Once the students become familiar with doing all this they can actually work for companies with having practical experience Examples: The University Lecturers can develop there website and they can keep uploading there knowledge and theses, concepts in simple words, and lots more. They can actually earn from there personal website in many terms.

Q. Benefits to Universities & Colleges
A. The universities and colleges must focus on there students development in terms of online market, they must take initiatives to convince all the students for making there platform online because as soon as the candidate comes out from the college being fresher. Only the IT department or Computers department is not limited to the online world. Any field of candidate and students can deal with online market, websites and all the online market stuff.. The Domain Name and Website is a product which is becoming a daily need for each individual, rather than students spending there time on social networking sites the universities personally must provide them a package of website and domain name with admissions itself for yearly billing where all the students can utilize there online space as per there talent and abilities This is how universities can provide the students with a learning and earning platform as well. All the students can simple develop there Independed website, under the assistance of college friends, teachers, lecturers. Universities can provide the students as much as possible online website and domain servers with customized options. Universities and colleges can use these database to report the companies who approach them for campus interviews Students of the college will spend there as much as possible time on computers to develop there websites and earn money. Colleges can participate in the growth of students in such terms.

Q. Benefits to Small-Medium Business
A. All the small medium scale available offline are demanding to get there existence into the online market as well, The Business always have a default protocol to follow the trend of marketing and sales, These days The marketing and sales are focusing into the online market as well even if the business is local. Businesses Are demanding there personal individual identity into the online market as well in competition to another Business, Many of the products, services & website platforms now are developed and launched online completely focusing on small and medium business. Below is just a single example what Google is providing For the Small Businesses Google Tools for Online Success Google and the Small Business Administration have partnered to educate local businesses about how to succeed online. Each video describes how a small business owner successfully uses the internet to grow his or her business. It's important to be where your customers are...online! http://www.google.com/help/places/partners/sba/index.html Establish Your Online Presence Display Imagery on Your Website Engage Customers with a Website Interact with Your Community Using Free Marketing Promote Using Free Online Marketing Educate Your Customers Using Free Marketing Grow with Paid Online Advertising Google & SBA (Small Business Administration) Hostripples can play a role of mediator in your business and Online platforms to explore your business, We provide you the backbone of your online business with administration, Management, Consulting and lots more…

Q. What People Needs?
A. - A Basic Cyber Knowledge to use the internet under all security and precautions - A Domain Name (Your Online Identity) - A Website (A Website Hosting Space with Managed Control Panels) - New Concepts & Knowledge to upload on website in terms of (Text, Videos, Articles, Software's, Applications, etc) - Network to Connect Globally (People, Business, Market) - Ability to Promote, Explore website & business with open source online platforms (i.e. YouTube, Skype, SEO, etc) - Knowledge to Earn Revenue (If Not Successful) - Can Sell the Domain, Website & Business with 10 times better cost than the invested amount AND Lots More …

Q. What is a gTLD?
A. ‘.com‘ is a gTLD, as are ‘.net’, ‘.org’, ‘.gov‘ and ‘.edu‘. Domain Name Levels www.third.second.top In the example www.this.web.address, the top level domain is ‘address‘, the second level domain is ‘web‘ and the third level domain is ‘this‘. Presently there are 22 gTLDs(see list). Internet users can expect to see domain names such as www.Search.Google, YourName.Gmail, YourChannel.YouTube, www.hotelrooms.vegas, www.chase.bank, www.indieart.film, www.videofilm.art and many more. There will be over 1000 New gTLDsin the next year, for Brands, Communities, Cities, Occupations, Professions, Industries, Consumer Niches and more. This dramatic increase in the number of gTLDswill have far reaching implications. Every internet user will be impacted, especially businesses small to large. Currently ICANN is holding 200+ TLDs into the market All around 2,500 Domain Names are expected to launch by 2013 from ICANN which you can purchase nearby to the same price as of now. GET READY WITH THE WEBSITE NOW …

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