Question 1

What is a dedicated server, and is it really a whole physical machine?

Accepted Answer

Yes. A dedicated server is a single-tenant physical machine, not a virtual slice of one. All of its CPU, RAM, NVMe or SATA storage and network bandwidth are provisioned for you alone, nobody else's workload ever competes with yours for the same hardware. That gives you consistent, maximum performance, full root and IPMI-level control, and clean isolation for security and compliance, which is the main reason teams move off shared hosting or a VPS once traffic, data sensitivity or performance requirements get serious.

Question 2

Are your dedicated servers managed or self-managed?

Accepted Answer

Both options are available. By default, dedicated servers are self-managed, you get full root and IPMI access and you're responsible for the OS, security patching and monitoring. If you'd rather not run that side yourself, our engineers can fully manage setup, security hardening, monitoring, updates and backups as a managed add-on, useful if your team doesn't have in-house sysadmin capacity or would rather spend that time on the application instead of the server.

Question 3

Do I get full root and IPMI/KVM access?

Accepted Answer

Yes, on every tier. Root access lets you install, configure and remove anything at the operating system level, exactly like having physical hands on the machine. IPMI (sometimes called out-of-band or KVM access) is separate from the OS entirely, it's a remote console and power controls built into the hardware itself, so you can reboot, reinstall or troubleshoot a server even if it's completely unresponsive or you've locked yourself out over SSH. Together they mean nothing about the server is ever a black box to you.

Question 4

Which CPUs do you offer across the lineup?

Accepted Answer

It depends on the tier. Value Dedicated uses Intel Xeon (Xeon-D, Xeon-E, Xeon Silver and Gold) and AMD EPYC. Starter Dedicated runs mostly on Intel Xeon E3, E5 and Xeon-D, with two AMD EPYC options at the top. Business Dedicated moves to AMD EPYC and Ryzen plus Intel Xeon-E and Xeon Gold, and Enterprise uses AMD EPYC and Intel Xeon Gold, including dual-CPU builds for the heaviest work. Premium Dedicated runs on AMD EPYC with an Intel Xeon 6 option at the top. Game Servers use high-clock AMD Ryzen (and one Intel Core i7), since clock speed matters more than core count for most game servers, and GPU Servers pair AMD EPYC or Ryzen with NVIDIA GPUs for AI and rendering work.

Question 5

Is DDoS protection included?

Accepted Answer

Yes, on every dedicated server, at no extra cost. Always-on network-level filtering sits in front of your server and absorbs common volumetric attacks before that traffic ever reaches your hardware, so legitimate visitors keep getting through while an attack is happening. It's included by default rather than sold as an add-on.

Question 6

Where are your dedicated servers hosted?

Accepted Answer

In datacentres in India (Mumbai), Singapore, Australia (Sydney), Canada, France, Germany, the UK and Poland. Not every model is sold in every location and stock changes, so the plan table shows where each model can be ordered today. India, Singapore, Australia, Canada and France each have their own page, linked at the top of this page.

Question 7

Do you sell dedicated servers in the USA?

Accepted Answer

Not at the moment. We have no datacentre in the USA for dedicated servers, so we do not sell one there. For visitors in North America, our nearest location is Canada, which has its own page with the models and prices for that datacentre.

Question 8

Can I choose my OS and control panel?

Accepted Answer

Yes. You can install the operating system and control panel that suit your workload, whether that's a standard Linux distribution with no panel at all, cPanel or Plesk for a more familiar management interface, or a Windows Server build if your stack needs it. Because you have full root access, you're not limited to a fixed image.

Question 9

What's the actual difference between Starter, Business, Enterprise and Premium Dedicated?

Accepted Answer

It's mostly about how much headroom you need and how mission-critical the workload is. Starter Dedicated (Intel Xeon or AMD EPYC, 4-24 cores, 16-128 GB RAM, SSD, NVMe or SATA disks) suits a single serious website or application that's outgrown a VPS. Business Dedicated (AMD EPYC, Ryzen or Intel Xeon, 6-48 cores, 32-256 GB RAM, NVMe) is built for busier applications, agencies running multiple client sites, or databases that need real headroom, it's our most commonly recommended tier for that reason. Enterprise Dedicated goes further, 16 to 384 cores, 128-768 GB RAM and 1-10 Gbps ports (most plans can be upgraded to 25 Gbps), for workloads where scale itself is the requirement. Premium Dedicated (AMD EPYC or Intel Xeon, 6-24 cores, 32-128 GB RAM, 2x960 GB NVMe, 3 Gbps) gives fast current-generation single-CPU servers with a wider network port.

Question 10

How is Value Dedicated different from Starter Dedicated?

Accepted Answer

Value Dedicated runs on Intel Xeon or AMD EPYC (6-28 cores, 32-128 GB RAM, 2x512 GB to 2x1.92 TB NVMe, 1 Gbps), a straightforward configuration aimed at web hosting where cost predictability matters most. Starter Dedicated covers entry-level and older hardware (4-24 cores, 16-128 GB RAM, SSD, NVMe or SATA disks, 500 Mbps), including a few plans built for disk space rather than speed. If you're just moving a single site off shared hosting or a small VPS, compare what CPU and RAM you're actually using today against both specs rather than picking on name alone.

Question 11

When should I choose Game Servers instead of a general-purpose dedicated server?

Accepted Answer

If the workload is specifically a game server, pick Game Servers. They run high-clock AMD Ryzen CPUs, because most game server software is far more sensitive to single-core clock speed than core count, plus NVMe storage and anti-DDoS tuned for the kind of traffic patterns and attack profiles game servers actually see. A general dedicated tier will run a game server fine too, but you're paying for balance, many cores, large RAM, that a game workload typically doesn't use as efficiently as raw clock speed.

Question 12

When do I need a GPU Server rather than a standard dedicated server?

Accepted Answer

If your workload needs a GPU at all, AI or ML training and inference, video rendering, 3D workloads, or anything CUDA-accelerated, none of the standard CPU-only dedicated tiers will do the job, regardless of how much CPU or RAM you add. GPU Servers pair an AMD EPYC or Ryzen CPU with NVIDIA GPUs, NVMe storage and up to 5 Gbps networking specifically for that class of workload. If you're not sure, the simple test is whether the software you're running actually uses CUDA or a GPU-accelerated framework, if yes, that's the tier to look at.

Question 13

What are Storage Servers for, and how are they different from the rest of the lineup?

Accepted Answer

Storage Servers trade some CPU headroom for a lot more disk capacity, from 4x4 TB SATA up to 24x24 TB SAS drives, on Intel Xeon, AMD EPYC or Ryzen with 16-256 GB RAM. They're the right call when the bottleneck in your setup is capacity rather than compute, backups, archives, media libraries, large file stores or anything where you're paying for terabytes you don't actually need to process quickly. If your workload is CPU or RAM-bound instead, one of the general dedicated tiers or Business Dedicated's NVMe storage will suit you better.

Question 14

My site or app has outgrown shared hosting or a VPS, how do I know I actually need a dedicated server?

Accepted Answer

A few honest signals: your VPS is regularly maxing out CPU or RAM even after you've optimised the application itself; you're seeing inconsistent response times that track with what other tenants on shared infrastructure might be doing, not your own traffic; your database performance depends on I/O throughput that a shared disk can't guarantee; or you have a compliance, security or audit requirement that specifically calls for isolated, single-tenant hardware. If none of that applies yet and your VPS just needs a bit more RAM, upgrading the VPS is usually the cheaper and simpler move, a dedicated server earns its cost once isolation and consistency become the actual requirement, not just more power for its own sake.

Question 15

How much CPU, RAM and storage do I actually need?

Accepted Answer

Size it to what you're already using, not what sounds impressive. Check your current VPS or shared hosting resource usage during peak traffic, most control panels or your host's dashboard will show CPU, RAM and disk I/O over time, and look for how often you're hitting the ceiling rather than the average. As a rough guide, our Value and Starter tiers (4-28 cores, 16-128 GB RAM) fit a single busy site or application; Business Dedicated (6-48 cores, 32-256 GB RAM) fits multiple sites, agencies or a database under real load; Enterprise (16-384 cores, 128-768 GB RAM) is for workloads where scale is the actual point. For storage, NVMe if I/O speed matters, SATA or a Storage Server tier if you mainly need capacity. When in doubt, talk to our team, we'd rather size it correctly than sell you more than you need.

Question 16

Is a dedicated server overkill for a small business website?

Accepted Answer

Not necessarily, it depends on what 'small' actually means for your traffic and risk tolerance. If your site gets modest, steady traffic and a brief slowdown wouldn't really hurt the business, a VPS or shared plan is genuinely the more cost-effective choice. But if downtime or a slow checkout during a sale directly costs you revenue, or you're running a business application that needs consistent performance rather than average performance, even our smallest tier, Value Dedicated, buys you isolation a VPS can't match at a similar price point. It's less about company size and more about how much a bad hour actually costs you.

Question 17

What's the difference between single-CPU and dual-CPU dedicated servers?

Accepted Answer

A single-CPU server puts all its cores on one processor socket; a dual-CPU (dual-socket) server splits capacity across two physical processors working together. Dual-CPU configurations, like the dual EPYC and dual Xeon Gold builds in Enterprise Dedicated, generally offer more total cores and memory channels, which suits heavily parallel or virtualisation-style workloads. For most single applications or databases, a well-specified single-CPU tier like Business or Premium Dedicated is simpler to manage and often plenty, dual-CPU tends to matter most once you're consolidating several demanding workloads onto one box.

Question 18

How does bandwidth scale across the tiers, and does it matter for my use case?

Accepted Answer

It varies quite a bit: Starter runs at 500 Mbps, Value and Business at 1 Gbps and Premium at 3 Gbps, all unmetered, while Enterprise comes with 1-10 Gbps and most plans can be upgraded to 25 Gbps for workloads that genuinely push large volumes of traffic, think video delivery, backups replicating between sites, or high-throughput APIs. If your traffic is a normal website or application, the entry-level bandwidth tiers are rarely the bottleneck, CPU, RAM or disk I/O usually hit their limits first. Bandwidth headroom mostly matters once you're serving large files at scale or running infrastructure that talks to itself constantly.

Question 19

Should I choose NVMe or SATA storage for my dedicated server?

Accepted Answer

NVMe is the right default for almost everything, it's dramatically faster for random reads and writes, which is what databases, WordPress sites and most applications actually do most of the time. SATA still earns its place when what you need is capacity rather than speed, large media libraries, backup targets, log archives, anything where you're storing far more data than you're actively querying. If that's your workload, our dedicated Storage Servers tier is built specifically around SATA capacity rather than trying to retrofit it onto a general-purpose plan.

Question 20

Can I get a custom dedicated server configuration if none of the listed tiers fit?

Accepted Answer

If your workload sits between tiers, more RAM than Starter but not quite the full jump to Business, for example, talk to our team before assuming you have to over- or under-buy. Because these are physical machines built to order rather than templated virtual instances, there's often room to adjust CPU, RAM or storage within a given tier, or to get guidance on which listed configuration will actually cover your workload with the least waste.

Question 21

What's the quickest way to shortlist the right dedicated server for me?

Accepted Answer

Start with three questions. First, is this a specialised workload, gaming, GPU or AI, or bulk storage, if so go straight to Game, GPU or Storage Servers rather than a general tier. Second, how much CPU and RAM does your current setup actually use at peak, that points you toward Value or Starter for a single site, Business for busier or multi-site workloads, or Enterprise and Premium once scale or hardware redundancy itself is the requirement. Third, do you want to manage the server yourself or hand that off, which decides self-managed versus the managed add-on. Answer those three and you've narrowed nine tiers down to the one or two actually worth comparing in detail.

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